Frequently Asked
Questions

321gobet.com is open to Filipino residents who are at least 21 years of age, in accordance with PAGCOR regulations. You must be physically located in a jurisdiction where online gambling is permitted. By registering, you confirm that you meet the age requirement and that gambling is legal in your location. We conduct mandatory KYC (Know Your Customer) verification on all new accounts before any deposits or bets are allowed.

Visit the 321gobet.com Login page and click the registration link. You'll need to provide your full name, date of birth, email address, mobile number, and a secure password. After submitting your details, you'll receive a verification email — click the link inside to activate your account. You'll then be prompted to complete KYC verification by uploading a valid Philippine government-issued ID (PhilSys National ID, passport, or driver's license).

No. Each player is permitted to hold only one active account on 321gobet.com. Creating multiple accounts is a violation of our Terms and Conditions and may result in the suspension or permanent closure of all associated accounts, along with forfeiture of any bonuses or winnings. If you've forgotten your login details, use the password reset function rather than creating a new account.

Most KYC verifications on 321gobet.com are completed within 24 to 48 hours on business days. During peak periods, it may take up to 72 hours. You'll receive an email notification once your verification is complete. To speed up the process, make sure your ID documents are clear, fully visible, and not expired. Blurry or cropped images are the most common cause of delays.

On the 321gobet.com Login page, click "Forgot Password." Enter the email address registered to your account and we'll send you a password reset link. The link is valid for 30 minutes. If you don't see the email in your inbox, check your spam or junk folder. If you're still having trouble, contact our 24/7 support team for manual assistance.

Accounts are temporarily locked after 5 consecutive failed login attempts as a security measure. The lock is automatically lifted after 30 minutes. If you believe your account was locked for another reason — such as a security review or a responsible gaming request — please contact our support team directly. Never share your 321gobet.com login credentials with anyone, including people claiming to be our staff. Our team will never ask for your password.

Yes. 321gobet.com supports two-factor authentication via SMS OTP (one-time password) sent to your registered mobile number. We strongly recommend enabling 2FA from your account security settings after your 321gobet.com Login. It adds a critical extra layer of protection, especially if you access your account from shared or public devices.

321gobet.com supports the following payment methods for Filipino players:

• GCash — the most popular e-wallet in the Philippines
• PayMaya / Maya — fast and widely used digital wallet
• Bank Transfer — BPI, BDO, Metrobank, UnionBank, Landbank, PNB, Security Bank
• Debit Card — Visa and Mastercard debit cards linked to Philippine bank accounts

Please note: cryptocurrency deposits and credit card gambling deposits are not accepted on 321gobet.com, in compliance with current Philippine payment regulations.

The minimum deposit on 321gobet.com is ₱100 for GCash and PayMaya/Maya transactions. For bank transfers, the minimum is ₱500 due to standard bank processing fees. Debit card minimums may vary depending on your issuing bank. There are no deposit fees charged by 321gobet.com — though your bank or e-wallet provider may apply their own transaction charges.

GCash and PayMaya/Maya deposits are typically credited to your 321gobet.com account instantly or within a few minutes. Bank transfers may take 1 to 3 business days depending on the sending bank and the time of transfer. If your deposit has not reflected after the expected timeframe, contact our support team with your transaction reference number and we'll investigate promptly.

After completing your 321gobet.com Login, go to your account dashboard and select "Withdraw." Choose your preferred withdrawal method — GCash, PayMaya/Maya, or bank transfer — enter the amount, and confirm. Withdrawals are processed to the same payment method used for your most recent deposit, as a security and anti-fraud measure. Make sure your KYC verification is complete before requesting a withdrawal.

321gobet.com processes withdrawal requests within 24 hours on business days. Once approved on our end, the time for funds to reach you depends on your chosen method:

• GCash / PayMaya / Maya: Usually within 1–2 hours after approval
• Bank Transfer: 1–3 business days depending on your bank

Withdrawals submitted on weekends or Philippine public holidays are processed on the next business day.

The minimum withdrawal amount on 321gobet.com is ₱200. Maximum withdrawal limits vary by account tier and verification status — fully verified accounts enjoy higher daily and weekly withdrawal limits. If you need to withdraw a large amount, contact our support team in advance so we can facilitate the transaction smoothly. 321gobet.com does not charge withdrawal fees, though your bank or e-wallet may apply their own charges.

321gobet.com offers a welcome bonus for new players upon their first qualifying deposit. The exact bonus amount and terms are displayed on the promotions page at the time of registration. To claim the welcome bonus, you must opt in during the registration process or on your first deposit screen. Bonuses are subject to wagering requirements — please read the full terms before claiming any offer.

A wagering requirement (also called a rollover or playthrough requirement) means you must bet a certain multiple of your bonus amount before you can withdraw bonus-derived winnings. For example, a ₱500 bonus with a 10x wagering requirement means you need to place a total of ₱5,000 in qualifying bets before the bonus converts to withdrawable cash. Not all games contribute equally — slots typically contribute 100%, while table games may contribute less. Always check the specific terms for each promotion on 321gobet.com.

There are a few common reasons a bonus may not appear in your 321gobet.com account:

• You did not opt in to the promotion before making your deposit
• Your deposit did not meet the minimum qualifying amount for the offer
• The promotion has expired or you have already claimed it previously
• Your account KYC verification is still pending

If none of the above apply, contact our support team with your deposit reference and we'll look into it right away.

321gobet.com covers a wide range of sports and events popular with Filipino bettors, including:

• Basketball: PBA, NBA, FIBA, EuroLeague
• Boxing & MMA: UFC, ONE Championship, major world title bouts
• Football (Soccer): Premier League, La Liga, Serie A, Champions League, AFC
• Volleyball: PVL, UAAP, international tournaments
• Esports: Mobile Legends, Dota 2, CS2, Valorant
• Politics & Specials: Election outcomes and other special event markets

Live in-play betting is available on selected events, with odds updated in real time.

If a match is postponed and rescheduled within 48 hours, your bet will generally remain valid and be settled on the new date. If the match is postponed beyond 48 hours or cancelled entirely, your stake will be refunded to your 321gobet.com account balance. For multi-leg parlays, the cancelled leg is typically treated as a void and the parlay is recalculated with the remaining legs. Specific rules may vary by sport — check our full betting rules for details.

321gobet.com Casino offers a full suite of games including:

• Live Dealer Games: Baccarat, Blackjack, Roulette, Sic Bo, Dragon Tiger — streamed in real time with Filipino-speaking dealers available on selected tables
• Slots: Hundreds of video slots from leading providers, including jackpot and megaways titles
• Poker: Video poker and live poker variants
• Bingo: Online bingo rooms with multiple speed options
• Table Games: RNG-based versions of classic casino games

New games are added regularly — check the 321gobet.com Casino page for the latest additions.

Yes. All RNG (Random Number Generator) games on 321gobet.com use certified random number generation technology to ensure fair and unpredictable outcomes. Our game providers are audited by independent testing laboratories. Live dealer games are conducted in real time with physical cards, wheels, and dice — eliminating any possibility of software manipulation. The Return to Player (RTP) percentage for each slot game is displayed in the game's information panel.

After your 321gobet.com Login, go to Account Settings and select the "Responsible Gaming" tab. From there you can set daily, weekly, or monthly deposit limits. Limits take effect immediately once set. Increasing a limit requires a 7-day cooling-off period — this is a deliberate safeguard. Decreasing a limit takes effect right away. We encourage all players to set limits that reflect their entertainment budget, not their total income.

Self-exclusion is available directly from your account's Responsible Gaming settings. You can choose a temporary exclusion period (1 month, 3 months, 6 months, or 1 year) or request a permanent self-exclusion. During the exclusion period, you will not be able to log in, deposit, or place bets. If you need to self-exclude urgently, contact our 24/7 support team and we will action it immediately. Gambling is addictive. Know when to stop.

The minimum age to register and play on 321gobet.com is 21 years old, in line with PAGCOR regulations for online gambling in the Philippines. All accounts are subject to mandatory age verification (KYC) before any gaming activity is permitted. Any account found to belong to a player under 21 will be immediately suspended and permanently closed. If you suspect a minor is using the platform, please report it to our support team immediately.

Try the following steps in order:

• Clear your browser cache and cookies, then reload the page
• Try a different browser (Chrome, Firefox, Safari, or Edge)
• Disable any browser extensions or ad blockers that may interfere with the site
• Check your internet connection — try switching between mobile data and Wi-Fi
• If you're on a corporate or school network, the site may be blocked — try a personal connection

If the issue persists, contact our support team and describe the problem, including your device type, browser version, and any error messages you see.

Yes. 321gobet.com is fully optimized for mobile browsers on both Android and iOS devices. The mobile site delivers the full desktop experience — sports betting, live casino, slots, poker, bingo, and account management — all accessible from your smartphone or tablet without needing to download a separate app. Simply visit 321gobetcom.org in your mobile browser and log in as usual.

Our customer support team is available 24 hours a day, 7 days a week, including Philippine public holidays. You can reach us via:

• Live Chat: Available directly on the 321gobet.com website — the fastest way to get help
• Email: support@321gobetcom.org — for non-urgent queries and document submissions

For responsible gaming requests such as self-exclusion or account closure, we prioritize these above all other support tickets and aim to respond within 1 hour.